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Students Don't Read Email. CY2’S CONNECT Student Communications Platform To The Rescue

Track: Exhibitor

Session Number: 6007
Date: Tue, Oct 3rd, 2023
Time: 1:30 PM - 2:30 PM

Description:

Institutions struggle with timely delivery of messages to students. CY2 developed Connect as a lightweight, mobile-first alternative to email that is natively integrated with PeopleSoft Campus Solutions. Connect communicates with students in their preferred channel:

SMS
Canvas or other LMS
WhatsApp
Modo or other student mobile/portal application
Teams
Oracle Digital Assistant


Connect impacts the entire student lifecycle:

Recruitment: event reminders; application completion
Enrollment: payments; housing; Summer melt
Student Support: mental health; at-risk advisement
Career/Workforce: job fairs; networking
Alumni: meetups; donations/benefits

Key Elements:

SaaS hosted application
Institution defined, event driven communications
Real-time and batch sending
Institution defined student groups
1-to-1 messaging to students
Students opt-in to their preferred channel
Institutions can require specific always-on channels
Session Type: Presentation
Tags: 3 C's, Academic Advising, Communication, Communication Generation, PeopleSoft Campus Solutions, Student Communication

Session Type: Presentation
Tags: 3 C's, Academic Advising, Communication, Communication Generation, PeopleSoft Campus Solutions, Student Communication

Speakers

Primary Presenter
Hendrix Bodden
Principal
CY2