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Repatriating the Batch User - Moving operational processing from IT to the Business

Track: General Interest

Session Number: 7508
Date: Tue, Nov 8th, 2022
Time: 1:00 PM - 2:00 PM
Room: Columbia Room A

Description:

A general outline:
The (far) Past - IT-centric manual batch operations with Computer Operators.
The (recent) Past - Who owns this? Discussions on the appropriate access to batch processes, confusion around who should be doing what, and getting all those things sorted out.
The Present - The tools we're using and how we've structured things.
Successes and challenges, and changes on the horizon

I will likely have a co-presenter from our SIS team to describe the benefits of the new system, challenges to adopting ownership, learning etc.
Session Type: Regular Session
Tags: Batch processing, Batch Scheduling, Functional Support, IT Business collaboration

Target Audience: All
Audience Level: Intermediate
Level of Customization: None or N/A
Project Phase: Production
Project Go-Live: 2020 or beyond
Session Type: Regular Session
Tags: Batch processing, Batch Scheduling, Functional Support, IT Business collaboration

Target Audience: All
Audience Level: Intermediate
Level of Customization: None or N/A
Project Phase: Production
Project Go-Live: 2020 or beyond

Speakers

Primary Presenter
Amos Cohoe
Associate Director, IT Systems Development
St. Lawrence College