PeopleSoft delivers a comprehensive Chatbot Integration Framework and pre-built chatbots that can be easily deployed using Oracle Digital Assistant (ODA) platform cloud service. These Out of the Box Chatbots are modular and enable users to complete specific actions. For instance, "Absence Chatbot" enables user to "Check Leave Balance", "Submit Leave Request" etc. In addition to these modular functions, customers can leverage the powerful features of the ODA platform to build and deploy chatbots that can offer rich user experience, high efficiency, and significantly lower user-support costs.

Join us in this session to learn how you can get the PeopleSoft delivered chatbots production ready in 5 simple steps,
1. Enrich the delivered "intents" with additional "utterances"
2. Enhance the "dialog flow" using the rich features of ODA platform
3. Build a powerful "Question and Answers" that can effectively address user queries
4. Expand the use cases around the delivered "intents"
5. Explore new "Channels" for user interaction in addition to the delivered "Web Channel"

In addition, we will provide the latest updates on the status of Chatbots within the various pillars (Campus Solutions, Human Capital Management and Financials/Supply Chain). This will include key differences between the pillars, what is available in each, roadmap announcements, and delivered Chatbots.