You’re implementing a cool new feature but all you hear is complaints. Or worse, what happens if nobody knows about it or how to use it? Join us for an interactive session to discuss ways to make your implementations go more smoothly on the people side. You don’t have to be a change management expert (or even have it in your job description) to benefit from some of the techniques we’ll cover. Learn why one size doesn't fit all and why it's important to identify everyone affected by a technical change. Learn how your sponsor can be your best friend. Learn how getting your user community involved helps everyone.