HEUG EVENTS

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Frequently Asked Questions


Don't see your question answered below? Please email us at regional-support@heug.org.

Registration


Who can attend International Virtual Week 2021?

Higher Education Institutions\Public Sector User Groups – Institutional\System\Allied from PSUG Memberships
Higher Education Institutions\Public Sector User Groups – Subscriber Memberships

What is the Institutional/Allied from PSUG member rate for International Virtual Week 2021?

Higher Education Institutions\Public Sector User Groups – Institutional\System\Allied Memberships
International Virtual Week 2021 is a limited time complimentary event offered to our Institutional\System\Allied members as part of their paid membership benefits. To receive the complimentary registration, you must register by 8 October 2021. After 8 October 2021 rates will increase to $50 USD per Institutional\System\Allied member.

What is the Subscriber Rate for International Virtual Week 2021?

Higher Education Institutions\Public Sector User Groups – Subscriber Memberships
An early bird rate of $200 USD per registration is available to Subscriber members until 8 October 2021. After 8 October 2021 rates will increase to $300 USD per registration.
Please visit our Membership Information page for further details about member benefits, check your member status and how to become a paid member or enhance your membership with the Higher Education User Group.

I am not sure if my institution/organisation is a member of HEUG. How do I check?

Please visit our Membership Information page or send an email to membership@heug.org.

My institution/organisation is not a member of the HEUG. How do we join?

Please read and fill out the form located here.

What is the date of the conference?

International Virtual Week 2021 is from 26 - 28 October 2021.

How do I request a registration cancellation?

There are no refunds for any International Virtual Week 2021 registrations. ALL SALES ARE FINAL. Refunds for any registration fees, and/or optional items will not be granted, nor will they be given for no-shows.

 

Sessions


Will recordings be available to non-International Virtual Week 2021 attendees?

No, recordings are ONLY available to those who are registered for International Virtual Week 2021.

What time zones are the International Virtual Week sessions listed in?

All times are listed in Eastern Time (US and Canada). You may use this time converter to help calculate the session times in your timezone.

How can I become a speaker at the International Virtual Week 2021 conference?

Submissions will be open from 14 July - 18 August 2021.

 

Other Questions


What are the hours of International Virtual Week 2021 conference support?

Emails will be answered as soon as possible between Monday - Friday 8:00 AM to 5:00 PM (Mountain Standard Time Zone in the United States (UTC-07:00).

I have a question about membership with Higher Education User Group (HEUG).

Please contact us at membership@heug.org.